Custom and personalized orders
If you are looking for something specific, please contact me and I will gladly work with you to provide you with exactly what you are looking for.
Sizing details
Each item is handmade and may vary slightly between products. Sizes listed are approximate.
Colors
Colors may vary depending on your monitor settings.
Are items ready to ship or made to order?
All of my bags are made to order. If you need your items by a specific date, please specify the date in the notes area. I will try my best to have your items shipped in time for the date you need, but can not guarantee a specific date of delivery. If I can not make the date you require I will let you know ahead of time.
Cancellation Policy
If orders are canceled within 2 hours of the order I will offer a full refund. If orders are canceled within 2 days of initial order I will offer a partial refund to account for etsy processing fees and re-listing fees. I will not offer a refund if orders are canceled 5 days after purchase as I will already have begun making your order.
Exchange Policy
If you wish to cancel an order after the 2 or 5 day mark, I will offer you the option of exchanging your order for another item that is currently listed in my shop.
Where else can I purchase Bana&Bean?
I now have a website where you can purchase made to order items. Don't see what you are looking for in my etsy shop? There are lots more items available in my new store at www.banaandbean.com.